1 Related policies and changes

Our Privacy Policy explains how we handle personal data. The Ghostyk Apps Payment Policy explains purchases and refunds. Other policies made available in the apps may apply to particular features. Your legal consumer rights still apply.

We may update these Terms to reflect changes to the Service, law, or our practices. We will provide reasonable notice of material changes through the app, email, or another appropriate method. Changes take effect on the stated date and do not retroactively remove rights already accrued. If you disagree with updated Terms, you may stop using the Service and close your account.

2 Eligibility and account security

You must be at least 18 years old and legally able to agree to these Terms. You must provide accurate account information and keep it reasonably current. Do not impersonate another person or create an account on behalf of an organization without authority.

Keep your sign-in credentials secure and use the available security controls, including two-factor authentication where offered. Tell us promptly at info@ghostyk.com if you suspect unauthorized access. You are responsible for activity you authorize; you are not automatically liable for losses caused by our own acts, omissions, or security failures. We may temporarily secure an account when we reasonably suspect compromise.

3 Free access and paid plans

A registered free user may sign in and watch content made available for free. Interactive and other features require an eligible paid plan as shown in the app. The app will identify which features are available with VIP and VIP+ before purchase; descriptions in the app at the time of purchase form part of the offer.

VIP and VIP+ each provide 12 months of access from the purchase date, subject to the purchase confirmation. The presently advertised prices are USD 5.99 for VIP and USD 45 for VIP+, before any applicable tax or currency conversion; the final price displayed at checkout controls. VIP includes 5 GB of total account storage for the 12-month period and VIP+ includes 30 GB. Under either plan, an individual video upload can be up to 5 GB and must fit within the account’s remaining storage space.

A paid plan does not renew automatically and we do not charge you automatically for another period. To continue paid access, you must make a new purchase. We will not change the price of an already purchased 12-month period. Future periods may have different prices, which will be shown before you buy.

4 Payment, refunds, and expiry

Purchases in the iOS and Android Ghostyk apps use a Stripe payment gateway. For a voluntary refund because you changed your mind, contact info@ghostyk.com within seven calendar days after purchase with the transaction reference. We review those requests and, where appropriate, process refunds through Stripe; a request does not guarantee a refund. After seven days, we ordinarily do not refund unused time solely because you changed your mind or stopped using the plan. For example, stopping use six months into a 12-month plan does not by itself result in a refund for the remaining six months. This time limit does not restrict remedies for incorrect or unauthorized charges, features not delivered as agreed, a refund we expressly promised, payment disputes, or rights under applicable law. The Ghostyk Apps Payment Policy gives more detail.

At the end of the 12-month paid period, paid features stop. You have seven days after expiry to purchase another period. If you do not renew within those seven days, we permanently close your account to protect your privacy. An expired paid account does not revert to a free viewing account. Accounts that have only used free viewing do not close under this paid-plan expiry rule. We may send an expiry reminder, but you remain responsible for the expiry date shown in the app.

At the end of the seven-day period without a new purchase, we close the account and make its associated content inaccessible through Ghostyk. This includes the username, profile and profile information, posts, videos, tags the user created, comments, messages, files, and groups and pages the user created. Members lose access to groups and pages created by that user and their content. The account cannot be restored. We permanently erase the associated account data from systems we control, including servers and backups, no later than 30 days after the paid plan expires; erasure may occur when the account closes. Closing an account does not uninstall the Ghostyk app from the user’s device, which the user may do separately. We do not contact former users to invite them back by email or message. We cannot erase copies other people made outside Ghostyk or records held independently by an app store or payment provider. Any nonwaivable legal record-retention requirement still applies.

5 User content and permissions

You retain ownership of the text, photos, videos, audio, files, comments, and other material you submit (Content). You must have the rights and permissions needed to submit your Content and must respect other people’s privacy and intellectual property.

You grant Ghostyk a non-exclusive, worldwide, royalty-free license to host, process, transmit, display, and technically adapt your Content only as needed to provide, secure, and improve the features you use, according to your visibility choices and our Privacy Policy. This license ends when the Content is deleted from Ghostyk, except to the extent a nonwaivable legal duty applies. We do not acquire ownership of your Content. We will not use private messages or private group content in advertising without a separate permission from the affected rights holders.

Where a feature lets you remove your Content, we will stop displaying it and process deletion under our Privacy Policy. Removal may not erase copies made by other users or information that the law requires us to retain. Features described as expiring or self-destructing are subject to their stated technical limits; no app can guarantee that a recipient cannot photograph a screen or preserve content outside the app.

6 Privacy and private communications

The app provides controls for name visibility and access to profile information. A user who chooses to display a name may have that name shown beside public comments, while profile access remains restricted as described in the app. VIP and VIP+ comments may display the label “VIP” as described in the app. Public comments remain visible to their audience even when an author’s name is hidden or replaced.

Ghostyk describes one-to-one chat as end-to-end encrypted. Ghostyk PM offers encrypted private emails with time-limited access and optional controls described in the app. The precise scope of encryption, metadata we process, retention, delivery, and technical limitations are explained in the Privacy Policy and feature information. We will not claim access to message contents where our technical design does not provide it.

We may disclose account information only when permitted or required by applicable law, in response to valid legal process, to protect users or the Service where law permits, or as explained in the Privacy Policy. A third party’s unsupported claim does not by itself authorize disclosure of a user’s identity.

7 Community rules

Ghostyk is open to people with many interests, including social, cultural, and political discussion. You may express lawful opinions, criticize public figures and institutions, and disagree with other users. You must not use the Service to threaten violence; harass or stalk a person; incite unlawful violence; promote hatred or unlawful discrimination; exploit children; publish intimate material without consent; expose another person’s private information without lawful justification; commit fraud; impersonate someone deceptively; infringe intellectual property; or distribute malware.

Do not use automated accounts or scraping tools without our permission, manipulate engagement deceptively, interfere with the Service, or unlawfully collect other users’ information. Political views, satire, and good-faith errors are not automatically violations. We may address demonstrably deceptive impersonation or materially manipulated content where it creates a defined risk of harm, with regard to context and applicable law.

You may block another user through available app controls. Blocking affects access and contact as described in the app; it does not guarantee that someone cannot see content through other channels. To report unlawful or harmful content, contact info@ghostyk.com with “Content Report” in the subject line and identify the content and concern. We may add a more direct in-app report channel.

8 Moderation and appeals

We may restrict distribution, remove Content, suspend features, or suspend or close accounts when we reasonably believe these Terms or applicable law have been violated, or when action is needed to protect users or the Service. We consider the circumstances, seriousness, repeated violations, and available alternatives. We may act quickly in urgent safety, security, or legal situations.

Where appropriate and legally permitted, we will tell the affected user what action we took and why, and provide a way to request review at info@ghostyk.com with “Appeal” in the subject line. We may withhold details when disclosure would compromise safety, investigations, privacy, or legal obligations. Rights to reasons, complaints, and redress under applicable law continue to apply.

9 Sponsorship and advertising

Ghostyk may display advertising and sponsored material. We will identify paid promotional material where required and will not imply that a sponsor owns or controls an independent user group, country page, or a user’s political view. Any political advertising offered on the Service will be subject to applicable law and separate approval and disclosure rules. We will not target ads based on inferred or declared political opinions where prohibited by law.

10 Copyright complaints

If you believe Content infringes your copyright, send a notice to info@ghostyk.com with “Copyright Notice” in the subject line. Identify the work, the allegedly infringing material and its location, your contact details, your signature, and the statements of good-faith belief and accuracy required by applicable law. We may ask for missing information. We may notify the affected user and provide a process for a counter-notice where applicable. We may restrict repeat infringers in appropriate circumstances.

11 Our intellectual property and feedback

Ghostyk and its licensors own the Service, its software, branding, and other materials other than user Content. We give you a limited, personal, non-transferable right to use the Service while you follow these Terms. You may not reverse engineer or copy the Service except where applicable law permits.

If you send suggestions about Ghostyk, you allow us to use them without payment or confidentiality obligations, provided that this does not transfer ownership of unrelated material you submit or limit rights the law does not allow you to waive.

12 Third-party services and availability

The Service may depend on app stores, payment processors, hosting providers, and other third parties. Their own terms may apply to your dealings with them. We aim to keep the Service available but cannot promise uninterrupted operation. We may change features or perform maintenance; where practical, we will give notice of material changes or prolonged scheduled interruptions.

13 Disclaimers and responsibility

Other users are responsible for their own statements. Ghostyk does not endorse all user Content or guarantee that it is accurate. The Service is provided with reasonable care and skill as required by applicable law. Otherwise, to the extent permitted by law, it is provided as available without additional warranties.

To the extent permitted by law, neither party is liable for losses that were not reasonably foreseeable when these Terms were agreed. We do not exclude or limit liability where doing so is prohibited, including applicable liability for fraud, intentional misconduct, or personal injury caused by negligence. Nothing in these Terms limits mandatory data protection or consumer rights.

If your unlawful Content or intentional misuse causes a third-party claim against Ghostyk, you agree to reimburse our reasonable, documented losses and defense costs to the extent allowed by law, provided we promptly notify you and allow appropriate participation in the defense. This does not require you to cover losses caused by Ghostyk.

14 Ending use of the Service

You may delete your account at any time using the account deletion option in the app, whether you have a free or paid account and whether or not a paid plan has expired. You may also contact info@ghostyk.com for help with deletion. The account is closed and its associated content becomes inaccessible through Ghostyk when deletion is completed; the account cannot be restored. The categories listed in section 4, including your username, profile, posts, videos, tags, comments, and groups and pages you created, are permanently erased from systems we control, including servers and backups, no later than 30 days after account closure; erasure may occur sooner. The app remains installed on your device until you uninstall it. You may separately delete individual Content using the controls provided in the app. We do not contact former users to invite them back. We cannot delete independent copies made by other people or records held by app stores or payment providers, and any nonwaivable legal record-retention requirement still applies.

Deleting an account does not automatically entitle you to a refund, but applicable statutory refund rights remain in place. We may also close accounts under sections 4 and 8.

15 Governing law and disputes

Contact info@ghostyk.com with “Dispute” in the subject line so we can try to resolve a problem informally. Delaware law governs these Terms to the extent that choice is permitted. This choice does not deprive consumers of mandatory protections or legal remedies available where they reside. Courts with jurisdiction under applicable law may hear disputes. These Terms do not require mandatory arbitration or waive a right to participate in a class action.

16 General provisions

If a provision is unenforceable, the remaining Terms continue to apply, and the affected provision applies only to the extent permitted by law. A delay in enforcing a right does not waive it. We may transfer these Terms with the Service or business, subject to applicable law and without reducing your rights. You may not transfer your account to another person without our consent. These Terms and applicable feature and payment terms form the agreement for the Service, subject to rights that cannot be excluded by contract.